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Duke Energy

Duke Energy Customer Service Information

Duke Energy is the largest electric power holding company in the United States, the company also has assets in Canada and Latin America.

The Duke Energy Customer Service Department is open from 8:00 AM to 5:00 PM Monday to Friday ET.

Duke Energy Customer Service Contact Phone Numbers:

- Indiana: 1-800-521-2232
- Kentucky: 1-800-544.6900
- North Carolina (Duke): 1-800-777-9898
- North Carolina (Progress): 1-800-452-2777
- Ohio: 1-800-544-6900
- South Carolina (Duke): 1-800-777-9898
- South Carolina (Progress): 1-800-452-2777
- Florida (Progress): 1-800-700-8744

Customer Care via the Toll Free Number is available 24 Hours 7 Days a Week.

Mailing Address:

Duke Energy – Indiana, Kentucky, Ohio
1000 E. Main St.
Mail Drop WP 890
Plainfield, IN 46168

Duke Energy – North Carolina, South Carolina
P.O. Box 1090
Charlotte, NC 28201-1090

Progress Energy – North Carolina, South Carolina, Florida
P.O. Box 1551
Raleigh, NC 27602-1551

Duke Energy on The Web:

- Official Website: http://www.duke-energy.com

Duke Energy Customer Service Email:

- Indiana: https://www.duke-energy.com/contact/email-indiana.asp

- Kentucky: https://www.duke-energy.com/contact/email-kentucky.asp

- North Carolina (Duke): https://www.duke-energy.com/contact/email-north-carolina.asp

- North Carolina (Progress): https://www.progress-energy.com/carolinas/secureforms/support/contact-us/contactus.page?

- Ohio: https://www.duke-energy.com/contact/email-ohio.asp

- South Carolina (Duke): https://www.duke-energy.com/contact/email-south-carolina.asp

- Florida (Progress): https://www.progress-energy.com/florida/secureforms/support/contact-us/contactus.page?.

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