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Verizon Customer Service Information

Verizon is a bundled internet access, telephone and television service which operates over a fiber-optic communications network. Verizon was one of the first major U.S. carriers to offer fiber to the home.

Contact Phone Numbers:

– Customer Service (Toll Free Phone Number): *611 (from mobile phone) or 1-800-922-0204
– Customer Service Prepaid: *611 (from mobile phone) or 1-888-294-6804
– Consumer Sales: 1-800-256-4646
– Business Sales: 1-800-899-4249

Customer service is available from 6 a.m. to 11 p.m. Monday to Sunday.

Customer Care is available 24 hours 7 days through the toll free numbers.

Mailing Address:

Verizon Wireless
Customer Service Department
P.O. Box 105378
Atlanta, GA 30348

Verizon Wireless Payment Center
P.O. Box 660108
Dallas, TX 75266-0108

Verizon Wireless
Attn: Prepaid Customer Service
P.O. Box 1037
Folsom, CA 95763-1037

Verizon on the Web

– Official Website:

Customer Service Email

There are three customer service contact forms available, it all depends on the reason why you need to contact customer service.

– Monthly Postpaid and Prepaid Customers, as well as those of of you aren’t cutomers yet can contact Verizon by completing one of the three forms that you will find on this page:

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